Outlook asks for username and password

Discussion:

(too old to reply)

Ricky

2007-11-23 00:40:14 UTC

I don't know what's going on with 2 sites of my network once users outlook
keeps asking for domain/username and password when the clients opens the
outlook and then passed a few minutes asks again.

I've already check all outlook and exchange configuration and I don't know
what do...

I hope someone can help me!
Thanks

NoConsequence

2007-11-23 01:58:24 UTC

Permalink

Post by Ricky
I don't know what's going on with 2 sites of my network once users outlook
keeps asking for domain/username and password when the clients opens the
outlook and then passed a few minutes asks again.
I've already check all outlook and exchange configuration and I don't know
what do...
I hope someone can help me!
Thanks

Why are you asking HERE? Try just asking in a group with OUTLOOK in
the title. Notice this group lacks that.

Ask elsewhere

Andrew Rogers

2011-02-01 00:26:20 UTC

Permalink

@ NoConsequence: I was doing a Google search for this same issue and how awesome would it have been if you had something helpful to offer rather than your pitiful arrogance?

Post by NoConsequence
Why are you asking HERE? Try just asking in a group with OUTLOOK in
the title. Notice this group lacks that.
Ask elsewhere

Post by jwd
It could be the PCs are using cached credentials which have expired. This
would point to the PCs not being able to find a DC. To test try changing the
user password on one of the affected PCs by the Change password option on the
Ctrl-Alt-Del screen.
Best Regards
Joe Dunn MCSE

Post by Hank Arnold (MVP)
Sometimes what works is deleting the profile and trying again. I've
usually been able to get around it by uninstalling Outlook, removing any
trace of it and then installing again..
--
Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Like Hank advised and I also recommend. It works for me when I do this =
to a few of my clients. Remove (uninstall OL) and then re-install
--=20
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
outlook=20
the=20
know=20

Post by David
Or go into control panel, users, advanced tab. Manage passwords. Delete the
entry in there for your email server. then try again.

Post by K. Orland
David's suggestion is a good one. If that doesn't work, delete the Outlook
profile and restart the PC, then recreate it.
--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

Post by Hank Arnold (MVP)
Cool.... Gotta keep that in mind the next time... Thanks... :-)
--
Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Post by Kerry Brown
Check the DNS settings on the clients. Are they using only an AD integrated
DNS server?
--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca

Post by Ricky
Yes they are.
Thanks

Post by Ricky
Thanks
I will try that.

Post by Ricky
Hi Orland
I have already done that. I will try David's advice.
Thanks

Post by Mohamed Garrana
hi ricky
i think it's probably a dns issue , so please try to check on the dns on the
exchange server , and the dns on the DC in the site having the problem
you can also restart the net logon service on the DC in the troubled site
i had a smillar issue and restarting the netlogon service solved it
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jwd

2007-11-23 09:20:01 UTC

Permalink

It could be the PCs are using cached credentials which have expired. This
would point to the PCs not being able to find a DC. To test try changing the
user password on one of the affected PCs by the Change password option on the
Ctrl-Alt-Del screen.

Best Regards
Joe Dunn MCSE

Hank Arnold (MVP)

2007-11-23 10:36:45 UTC

Permalink

Sometimes what works is deleting the profile and trying again. I've
usually been able to get around it by uninstalling Outlook, removing any
trace of it and then installing again..

--
Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Peter Foldes

2007-11-23 14:54:22 UTC

Permalink

Like Hank advised and I also recommend. It works for me when I do this to a few of my clients. Remove (uninstall OL) and then re-install
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David

2007-11-23 15:02:19 UTC

Permalink

Or go into control panel, users, advanced tab. Manage passwords. Delete the
entry in there for your email server. then try again.

Hank Arnold (MVP)

2007-11-25 12:22:17 UTC

Permalink

Post by David
Or go into control panel, users, advanced tab. Manage passwords. Delete the
entry in there for your email server. then try again.

Cool.... Gotta keep that in mind the next time... Thanks... :-)

--
Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Ricky

2007-11-28 00:20:45 UTC

Permalink

Thanks
I will try that.

Post by Hank Arnold (MVP)

Post by David
Or go into control panel, users, advanced tab. Manage passwords. Delete
the entry in there for your email server. then try again.

Post by Ricky
I don't know what's going on with 2 sites of my network once users
outlook keeps asking for domain/username and password when the clients
opens the outlook and then passed a few minutes asks again.
I've already check all outlook and exchange configuration and I don't
know what do...
I hope someone can help me!
Thanks

Cool.... Gotta keep that in mind the next time... Thanks... :-)
--
Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

K. Orland

2007-11-23 23:51:16 UTC

Permalink

David's suggestion is a good one. If that doesn't work, delete the Outlook
profile and restart the PC, then recreate it.
--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

Ricky

2007-11-28 00:21:29 UTC

Permalink

Hi Orland
I've already done that. I will try David's advice.
Thanks

Kerry Brown

2007-11-25 16:33:38 UTC

Permalink

Check the DNS settings on the clients. Are they using only an AD integrated
DNS server?
--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca

Ricky

2007-11-28 00:18:52 UTC

Permalink

Yes they are.
Thanks

Post by Kerry Brown
Check the DNS settings on the clients. Are they using only an AD
integrated DNS server?
--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca

Post by Ricky
I don't know what's going on with 2 sites of my network once users outlook
keeps asking for domain/username and password when the clients opens the
outlook and then passed a few minutes asks again.
I've already check all outlook and exchange configuration and I don't
know what do...
I hope someone can help me!
Thanks

Mohamed Garrana

2007-12-05 09:44:01 UTC

Permalink

hi ricky
i think it's probably a dns issue , so please try to check on the dns on the
exchange server , and the dns on the DC in the site having the problem
you can also restart the net logon service on the DC in the troubled site
i had a smillar issue and restarting the netlogon service solved it