The RPC server is unavailable

Discussion:

(too old to reply)

Layne

2006-08-10 14:55:03 UTC

Hello,

We have this recurring problem on 4 of our servers. One is a file server
and three are SQL boxes. Here is their configurations:

3ea HP BL20p G2
2ea 2.8GHz Xeon
4ea 1GB HP cert RAM
1ea 36GB HDD
1ea active NIC (Static IP) all other NICs disabled

1ea HP BL20p G3
2ea 3.8GHz Xeon dual core
4ea 2GB HP cert RAM
1ea 36GB HDD
1ea active NIC (Static IP) all other NICs disabled

They also connect to our MSA1000 SAN and an MSL6030 tape library for backups
via Fiber.

We have them all configured nearly identically Win Svr 2K3 Enterprise SP1
and the following applications loaded.

Altiris Agents
HP Array Configuration Utility
HP ProLiant Rack Infrastructure Interface Service
McAfee Virus Scan Enterprise 8.X
MS SQL Server 2000 SP4 (SQL boxes only)
PowerAlert 11.10b for UPS
Secure Path Manager 4.0 sp2
Symantec BackupExec 10d for Windows Servers

Our problems began about 3 months ago. On the weekends we would receive the
errors below, our backups would fail and any job requiring authentication
would fail. We would have to log in with a local admin account and restart
the servers before things would work properly again. We searched the
internet and found some similar errors which involved changing virtual drive
sizes, making changes to the registry, etc. and things smoothed out and we
didn't have a recurrence of the problems until about two weeks ago.

I have added the logged errors we are seeing (5719, 8032, and 8021) below.
We have not made any changes or installed any new applications. The problems
just started backup again.

---------------------------------------------------------System Events
Event Type: Warning
Event Source: BROWSER
Event Category: None
Event ID: 8021
Date: 8/9/2006
Time: 11:24:32 PM
User: N/A
Computer: TESTSQL
Description:
The browser service was unable to retrieve a list of servers from the
browser master \\ALTSERVER on the network
\Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}.

Browser master: \\ALTSERVER
Network: \Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}

This event may be caused by a temporary loss of network connectivity. If
this message appears again, verify that the server is still connected to the
network. The return code is in the Data text box.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 34 00 00 00 4...
---------------------------------------------------------System Events
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 8/9/2006
Time: 11:25:32 PM
User: N/A
Computer: TESTSQL
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}. The
backup browser is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00000034
---------------------------------------------------------System Events
Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 5719
Date: 8/9/2006
Time: 11:27:52 PM
User: N/A
Computer: TESTSQL
Description:
This computer was not able to set up a secure session with a domain
controller in domain [OURDOMAIN] due to the following:
Not enough storage is available to process this command.
This may lead to authentication problems. Make sure that this computer is
connected to the network. If the problem persists, please contact your domain
administrator.

ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets up
the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain
controller in the specified domain.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: c0000017
---------------------------------------------------------Application Events
Event Type: Error
Event Source: Winlogon
Event Category: None
Event ID: 1219
Date: 8/10/2006
Time: 6:09:07 AM
User: N/A
Computer: TESTSQL
Description:
Logon rejected for [OURDOMAIN]\ADMINLOGON. Unable to obtain Terminal Server
User Configuration. Error: The RPC server is unavailable.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: ba 06 00 00 º...

Thanks for any info...

Layne

--
If at first you DO succeed, try to hide your astonishment...

Slim

2006-08-12 06:44:15 UTC

Permalink

Look at your policies, local domain and domain controller and check user
rights, things like batch, and service log on, make sure your are not
blocking

Post by Layne
Hello,
We have this recurring problem on 4 of our servers. One is a file server
3ea HP BL20p G2
2ea 2.8GHz Xeon
4ea 1GB HP cert RAM
1ea 36GB HDD
1ea active NIC (Static IP) all other NICs disabled
1ea HP BL20p G3
2ea 3.8GHz Xeon dual core
4ea 2GB HP cert RAM
1ea 36GB HDD
1ea active NIC (Static IP) all other NICs disabled
They also connect to our MSA1000 SAN and an MSL6030 tape library for backups
via Fiber.
We have them all configured nearly identically Win Svr 2K3 Enterprise SP1
and the following applications loaded.
Altiris Agents
HP Array Configuration Utility
HP ProLiant Rack Infrastructure Interface Service
McAfee Virus Scan Enterprise 8.X
MS SQL Server 2000 SP4 (SQL boxes only)
PowerAlert 11.10b for UPS
Secure Path Manager 4.0 sp2
Symantec BackupExec 10d for Windows Servers
Our problems began about 3 months ago. On the weekends we would receive the
errors below, our backups would fail and any job requiring authentication
would fail. We would have to log in with a local admin account and restart
the servers before things would work properly again. We searched the
internet and found some similar errors which involved changing virtual drive
sizes, making changes to the registry, etc. and things smoothed out and we
didn't have a recurrence of the problems until about two weeks ago.
I have added the logged errors we are seeing (5719, 8032, and 8021) below.
We have not made any changes or installed any new applications. The problems
just started backup again.
---------------------------------------------------------System Events
Event Type: Warning
Event Source: BROWSER
Event Category: None
Event ID: 8021
Date: 8/9/2006
Time: 11:24:32 PM
User: N/A
Computer: TESTSQL
The browser service was unable to retrieve a list of servers from the
browser master \\ALTSERVER on the network
\Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}.
Browser master: \\ALTSERVER
Network: \Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}
This event may be caused by a temporary loss of network connectivity. If
this message appears again, verify that the server is still connected to the
network. The return code is in the Data text box.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 34 00 00 00 4...
---------------------------------------------------------System Events
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 8/9/2006
Time: 11:25:32 PM
User: N/A
Computer: TESTSQL
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}. The
backup browser is stopping.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 00000034
---------------------------------------------------------System Events
Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 5719
Date: 8/9/2006
Time: 11:27:52 PM
User: N/A
Computer: TESTSQL
This computer was not able to set up a secure session with a domain
Not enough storage is available to process this command.
This may lead to authentication problems. Make sure that this computer is
connected to the network. If the problem persists, please contact your domain
administrator.
ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets up
the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain
controller in the specified domain.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: c0000017
---------------------------------------------------------Application Events
Event Type: Error
Event Source: Winlogon
Event Category: None
Event ID: 1219
Date: 8/10/2006
Time: 6:09:07 AM
User: N/A
Computer: TESTSQL
Logon rejected for [OURDOMAIN]\ADMINLOGON. Unable to obtain Terminal Server
User Configuration. Error: The RPC server is unavailable.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: ba 06 00 00 º...
Thanks for any info...
Layne
--
If at first you DO succeed, try to hide your astonishment...

Ben @ AGM

2006-10-04 18:26:45 UTC

Permalink

Hi Layne,

I have 2 servers that are also experiencing this problem but I have not been
able to find a cause. We have been using a scheduled restart command to
reboot both of these servers every so often. Looking at your configuration
though made me notice that you are running PowerAlert for TrippLite UPS, it
so happens that my 2 servers are also running that software. It has also
made me notice that the two servers with this problem are also the only ones
I have running that software. I will test this by disabling the software
and seeing if things are fixed. I'll post back and let you know if that
fixes anything for me.

-Ben

Layne

2006-11-09 20:10:02 UTC

Permalink

Hi Ben and all,

You hit the nail on the head! It turns out that we had changed out the
server that was managing our UPS and to which the blade servers connected to
get the UPS status. Well, we had neglected to update the PowerAlert software
on the blades to reference the new server and this was causing our problems!
Once we reastablished the connection to the "master" server, our problems
disappeared.

Layne

Post by Ben @ AGM
Hi Layne,
I have 2 servers that are also experiencing this problem but I have not been
able to find a cause. We have been using a scheduled restart command to
reboot both of these servers every so often. Looking at your configuration
though made me notice that you are running PowerAlert for TrippLite UPS, it
so happens that my 2 servers are also running that software. It has also
made me notice that the two servers with this problem are also the only ones
I have running that software. I will test this by disabling the software
and seeing if things are fixed. I'll post back and let you know if that
fixes anything for me.
-Ben

backups

Post by Layne
via Fiber.
We have them all configured nearly identically Win Svr 2K3 Enterprise SP1
and the following applications loaded.
Altiris Agents
HP Array Configuration Utility
HP ProLiant Rack Infrastructure Interface Service
McAfee Virus Scan Enterprise 8.X
MS SQL Server 2000 SP4 (SQL boxes only)
PowerAlert 11.10b for UPS
Secure Path Manager 4.0 sp2
Symantec BackupExec 10d for Windows Servers
Our problems began about 3 months ago. On the weekends we would receive

the

Post by Layne
errors below, our backups would fail and any job requiring authentication
would fail. We would have to log in with a local admin account and

restart

Post by Layne
the servers before things would work properly again. We searched the
internet and found some similar errors which involved changing virtual

drive

Post by Layne
sizes, making changes to the registry, etc. and things smoothed out and we
didn't have a recurrence of the problems until about two weeks ago.
I have added the logged errors we are seeing (5719, 8032, and 8021) below.
We have not made any changes or installed any new applications. The

problems

Post by Layne
just started backup again.
---------------------------------------------------------System Events
Event Type: Warning
Event Source: BROWSER
Event Category: None
Event ID: 8021
Date: 8/9/2006
Time: 11:24:32 PM
User: N/A
Computer: TESTSQL
The browser service was unable to retrieve a list of servers from the
browser master \\ALTSERVER on the network
\Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}.
Browser master: \\ALTSERVER
Network: \Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}
This event may be caused by a temporary loss of network connectivity. If
this message appears again, verify that the server is still connected to

the

Post by Layne
network. The return code is in the Data text box.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 34 00 00 00 4...
---------------------------------------------------------System Events
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 8/9/2006
Time: 11:25:32 PM
User: N/A
Computer: TESTSQL
The browser service has failed to retrieve the backup list too many times

Post by Layne
transport \Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}. The
backup browser is stopping.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 00000034
---------------------------------------------------------System Events
Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 5719
Date: 8/9/2006
Time: 11:27:52 PM
User: N/A
Computer: TESTSQL
This computer was not able to set up a secure session with a domain
Not enough storage is available to process this command.
This may lead to authentication problems. Make sure that this computer is
connected to the network. If the problem persists, please contact your

domain

Post by Layne
administrator.
ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets

Post by Layne
the secure session to the primary domain controller emulator in the

specified

Post by Layne
domain. Otherwise, this computer sets up the secure session to any domain
controller in the specified domain.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: c0000017
---------------------------------------------------------Application

Events

Post by Layne
Event Type: Error
Event Source: Winlogon
Event Category: None
Event ID: 1219
Date: 8/10/2006
Time: 6:09:07 AM
User: N/A
Computer: TESTSQL
Logon rejected for [OURDOMAIN]\ADMINLOGON. Unable to obtain Terminal

Server

Post by Layne
User Configuration. Error: The RPC server is unavailable.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: ba 06 00 00 º...
Thanks for any info...
Layne
--
If at first you DO succeed, try to hide your astonishment...

Guillaume Genest

2006-11-20 15:46:02 UTC

Permalink

Hi,
i have exactly the same problem on my SQL Server but i don't run any
triplite software.....

Config is:
HP Proliant DL380, 3.0gh with 4Gig ram
Windows 2003 Server STD SP1
SQL Server 2000 SP3

We are running a bunch of SQL reliable software on this machine like,
Symantec Backup Exec, Laserfiche, Magic (Helpdesk software) and some other
web application.

So everything was fine until about 1 month then we began to have this kind
of error:

=========================
Event 5719
Source NetLogon
This computer was not able to set up a secure session with a domain
controller in domain "our nt4 domain name" due to the following:
Not enough storage is available to process this command.
This may lead to authentication problems. Make sure that this computer is
connected to the network. If the problem persists, please contact your domain
administrator.

ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets up
the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain
controller in the specified domain.
-----------
Event 8021
Source: BROWSER
he browser service was unable to retrieve a list of servers from the browser
master \\TC-DNS on the network
\Device\NetBT_Tcpip_{C8F0F7DA-F5E7-45AE-9EF2-49EC26653905}.

Browser master: \\"our main dns server"
Network: \Device\NetBT_Tcpip_{C8F0F7DA-F5E7-45AE-9EF2-49EC26653905}

This event may be caused by a temporary loss of network connectivity. If
this message appears again, verify that the server is still connected to the
network. The return code is in the Data text box.

For more information, see Help and Support Center at

---------
Event 8032
Source: BROWSER
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{C8F0F7DA-F5E7-45AE-9EF2-49EC26653905}. The
backup browser is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
----------
Event 7
Source: Kerberos
The kerberos subsystem encountered a PAC verification failure. This
indicates that the PAC from the client andreanneg in realm <domain name> had
a PAC which failed to verify or was modified. Contact your system
administrator.
==========================

The kerberos error will repeat each time any AD authentification will be
call by a software. I can ping/telnet my domain controller without problem. I
tried to increase the page file size, was ok for 2-3 day then come back.

I disabled the AD sync of the last software i installed on and was thinking
i found it because instead of crashing every 24 hour i was ok for an entire
week but today i had to reboot it two time in less than 6 hour....

The server is a member server of an AD 2000.....
Please help, i really don't know what to try next....
--
Guillaume Genest
Network Administrator

RyanEDS

2010-06-23 19:57:35 UTC

Permalink

I wanted to see if the issue below was resolved and how? We are getting
the same errors and having a difficult time tracking down the root
cause.

Post by Guillaume Genest
Hi,
i have exactly the same problem on my SQL Server but i don't run any
triplite software.....
HP Proliant DL380, 3.0gh with 4Gig ram
Windows 2003 Server STD SP1
SQL Server 2000 SP3
We are running a bunch of SQL reliable software on this machine like,
Symantec Backup Exec, Laserfiche, Magic (Helpdesk software) and some other
web application.
So everything was fine until about 1 month then we began to have this kind
=========================
Event 5719
Source NetLogon
This computer was not able to set up a secure session with a domain
Not enough storage is available to process this command.
This may lead to authentication problems. Make sure that this computer is
connected to the network. If the problem persists, please contact your domain
administrator.
ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets up
the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain
controller in the specified domain.
-----------
Event 8021
Source: BROWSER
he browser service was unable to retrieve a list of servers from the browser
master \\TC-DNS on the network
\Device\NetBT_Tcpip_{C8F0F7DA-F5E7-45AE-9EF2-49EC26653905}.
Browser master: \\"our main dns server"
Network: \Device\NetBT_Tcpip_{C8F0F7DA-F5E7-45AE-9EF2-49EC26653905}
This event may be caused by a temporary loss of network connectivity. If
this message appears again, verify that the server is still connected to the
network. The return code is in the Data text box.
For more information, see Help and Support Center at
---------
Event 8032
Source: BROWSER
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{C8F0F7DA-F5E7-45AE-9EF2-49EC26653905}. The
backup browser is stopping.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
----------
Event 7
Source: Kerberos
The kerberos subsystem encountered a PAC verification failure. This
indicates that the PAC from the client andreanneg in realm <domain name> had
a PAC which failed to verify or was modified. Contact your system
administrator.
==========================
The kerberos error will repeat each time any AD authentification will be
call by a software. I can ping/telnet my domain controller without problem. I
tried to increase the page file size, was ok for 2-3 day then come back.
I disabled the AD sync of the last software i installed on and was thinking
i found it because instead of crashing every 24 hour i was ok for an entire
week but today i had to reboot it two time in less than 6 hour....
The server is a member server of an AD 2000.....
Please help, i really don't know what to try next....
--
Guillaume Genest
Network Administrator

--
RyanEDS
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Dave Patrick

2010-06-24 02:59:04 UTC

Permalink

I'd start a new thread.
--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Post by RyanEDS
I wanted to see if the issue below was resolved and how? We are getting
the same errors and having a difficult time tracking down the root
cause.