Discussion:
Task scheduler error in W2003
(too old to reply)
Bo Berglund
2008-01-29 22:39:47 UTC
Permalink
I have a W2003 server that has a task set up to run every 10 minutes.
This has worked well for a couple of years. But recently (about Dec
21st, 2007) it stopped working.
When I open the scheduled task's properties I am greeted with a
message box with the following contents:

"General page initialization failed.
The specific error is:
0x80090016: Keyset does not exist
An error has occurred attempting to retrieve task account information.
You may continue editing the task object, but will be unable to change
the task account information."

The W2003 server is a secondary domain controller on our network and I
am a domain admin, so permissions should not be a problem.

If I try to create a new task to take over from the failing one I get
the same window when I try to save it at the end...

What is going on here? Restarting the server does not help.


Bo Berglund
Pegasus (MVP)
2008-01-29 22:51:29 UTC
Permalink
Post by Bo Berglund
I have a W2003 server that has a task set up to run every 10 minutes.
This has worked well for a couple of years. But recently (about Dec
21st, 2007) it stopped working.
When I open the scheduled task's properties I am greeted with a
"General page initialization failed.
0x80090016: Keyset does not exist
An error has occurred attempting to retrieve task account information.
You may continue editing the task object, but will be unable to change
the task account information."
The W2003 server is a secondary domain controller on our network and I
am a domain admin, so permissions should not be a problem.
If I try to create a new task to take over from the failing one I get
the same window when I try to save it at the end...
What is going on here? Restarting the server does not help.
Bo Berglund
Google is a wonderful tool. Looking for your error message
got me this link straight away:
http://support.microsoft.com/kb/246865
Bo Berglund
2008-01-30 06:15:45 UTC
Permalink
On Tue, 29 Jan 2008 23:51:29 +0100, "Pegasus \(MVP\)"
Post by Pegasus (MVP)
Post by Bo Berglund
I have a W2003 server that has a task set up to run every 10 minutes.
This has worked well for a couple of years. But recently (about Dec
21st, 2007) it stopped working.
When I open the scheduled task's properties I am greeted with a
"General page initialization failed.
0x80090016: Keyset does not exist
An error has occurred attempting to retrieve task account information.
You may continue editing the task object, but will be unable to change
the task account information."
The W2003 server is a secondary domain controller on our network and I
am a domain admin, so permissions should not be a problem.
If I try to create a new task to take over from the failing one I get
the same window when I try to save it at the end...
What is going on here? Restarting the server does not help.
Bo Berglund
Google is a wonderful tool. Looking for your error message
http://support.microsoft.com/kb/246865
Well,
Internet Explorer 5 is not really a problem...
The article says:
"Note that this problem occurs only when you install Internet Explorer
5 on a Windows NT 4.0-based computer with 128-bit encryption, on which
Internet Explorer 4.01 Service Pack 1 was installed with the Task
Scheduler add-on."

1) This is a Windows 2003 Server and not NT4

2) IE has never been version 5 or below, W2003 comes with IE6

I don't think that this article applies...


Bo Berglund
Dave Patrick
2008-01-30 04:03:00 UTC
Permalink
Make sure the Task Scheduler service is set to logon with the Local System
Account and Allow Service to Interact with Desktop

Also this article may help.
http://support.microsoft.com/default.aspx?scid=kb;en-us;246183
--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
Post by Bo Berglund
I have a W2003 server that has a task set up to run every 10 minutes.
This has worked well for a couple of years. But recently (about Dec
21st, 2007) it stopped working.
When I open the scheduled task's properties I am greeted with a
"General page initialization failed.
0x80090016: Keyset does not exist
An error has occurred attempting to retrieve task account information.
You may continue editing the task object, but will be unable to change
the task account information."
The W2003 server is a secondary domain controller on our network and I
am a domain admin, so permissions should not be a problem.
If I try to create a new task to take over from the failing one I get
the same window when I try to save it at the end...
What is going on here? Restarting the server does not help.
Bo Berglund
Bo Berglund
2008-01-30 18:37:43 UTC
Permalink
On Tue, 29 Jan 2008 21:03:00 -0700, "Dave Patrick"
Post by Dave Patrick
Make sure the Task Scheduler service is set to logon with the Local System
Account and Allow Service to Interact with Desktop
Also this article may help.
http://support.microsoft.com/default.aspx?scid=kb;en-us;246183
Thanks,
I used the last part of the instructions in this article and stopped
the Crypto service, deleted the folder and started the Crypto service
again.
This solved the problem! :-)


Bo Berglund
Dave Patrick
2008-01-31 04:02:32 UTC
Permalink
Good to hear. You're welcome.
--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
Post by Bo Berglund
Thanks,
I used the last part of the instructions in this article and stopped
the Crypto service, deleted the folder and started the Crypto service
again.
This solved the problem! :-)
Bo Berglund
Joven Guzon
2011-02-24 00:40:57 UTC
Permalink
0x80090016 Keyset does not exist An error has occured attempting to retrieve task account information

Actions:
=On cmd run net start "protected storage"
=Delete all of the files in the "C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\S-1-5-18" folder.
=Restart Cryptographic Services
=Try to create schedule task (if not successful restart the machine)
Post by Bo Berglund
I have a W2003 server that has a task set up to run every 10 minutes.
This has worked well for a couple of years. But recently (about Dec
21st, 2007) it stopped working.
When I open the scheduled task's properties I am greeted with a
"General page initialization failed.
0x80090016: Keyset does not exist
An error has occurred attempting to retrieve task account information.
You may continue editing the task object, but will be unable to change
the task account information."
The W2003 server is a secondary domain controller on our network and I
am a domain admin, so permissions should not be a problem.
If I try to create a new task to take over from the failing one I get
the same window when I try to save it at the end...
What is going on here? Restarting the server does not help.
Bo Berglund
Post by Pegasus (MVP)
Google is a wonderful tool. Looking for your error message
http://support.microsoft.com/kb/246865
Post by Dave Patrick
Make sure the Task Scheduler service is set to logon with the Local System
Account and Allow Service to Interact with Desktop
Also this article may help.
http://support.microsoft.com/default.aspx?scid=kb;en-us;246183
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
Post by Bo Berglund
On Tue, 29 Jan 2008 23:51:29 +0100, "Pegasus \(MVP\)"
Well,
Internet Explorer 5 is not really a problem...
"Note that this problem occurs only when you install Internet Explorer
5 on a Windows NT 4.0-based computer with 128-bit encryption, on which
Internet Explorer 4.01 Service Pack 1 was installed with the Task
Scheduler add-on."
1) This is a Windows 2003 Server and not NT4
2) IE has never been version 5 or below, W2003 comes with IE6
I don't think that this article applies...
Bo Berglund
Post by Bo Berglund
Thanks,
I used the last part of the instructions in this article and stopped
the Crypto service, deleted the folder and started the Crypto service
again.
This solved the problem! :-)
Bo Berglund
Post by Dave Patrick
Good to hear. You're welcome.
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
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