External USB HDD not deteced - windows server 2003

Discussion:

(too old to reply)

infinet

2008-02-06 00:36:00 UTC

server : HP ML370 G3 with Dual processors

I have issue with Windows Server 2003 Ent with SP2, when try connect usb
hdd. It is not detected.

After applying w2k3 service pack 2 I noticed that the USB drive was not
always being detected. I was advised to apply the hotfix KB931317 (Windows
Server 2003 - KB931317 -x86-ENU.exe) but this has not solved the problem.

I first noticed problems with the usb disk being detected while still on
SP1. And thought SP2 would cure the problem.

The hard drive is a toshiba MK4025GAS sold as a branded mobile hard disk
called "flight case".
- The usb HHD works fine on my w2k3 SP1 machine and on my XP SP2 machine
- I have updated to the latest bios
- I have updated the Proliant Suppport P**** (PSP) software to the latest
available.
- I have apllied all the MS security updates available.

Any ideas how to solve the problem.

2008-02-06 19:10:27 UTC

Permalink

Just a thought, but are you sure you don't need to assign a Drive Letter to
the USB drive on the server? You can go to the Computer Management console
and check Disk Management. You "may" see the disk, but no drive letter.
"If this is the problem.....", when you assign it a drive letter you should
then be able to see the drive.
----

Post by infinet
server : HP ML370 G3 with Dual processors
I have issue with Windows Server 2003 Ent with SP2, when try connect usb
hdd. It is not detected.
After applying w2k3 service pack 2 I noticed that the USB drive was not
always being detected. I was advised to apply the hotfix KB931317 (Windows
Server 2003 - KB931317 -x86-ENU.exe) but this has not solved the problem.
I first noticed problems with the usb disk being detected while still on
SP1. And thought SP2 would cure the problem.
The hard drive is a toshiba MK4025GAS sold as a branded mobile hard disk
called "flight case".
- The usb HHD works fine on my w2k3 SP1 machine and on my XP SP2 machine
- I have updated to the latest bios
- I have updated the Proliant Suppport P**** (PSP) software to the latest
available.
- I have apllied all the MS security updates available.
Any ideas how to solve the problem.

infinet

2008-02-08 19:56:03 UTC

Permalink

Sorry no disks with unassigned dirve letters. So rescaned for disks but this
did not help.

Also there are no usb devices under Device Manager either. Its as if the
server does not recognise that a usb device is attached.

Post by cw
Just a thought, but are you sure you don't need to assign a Drive Letter to
the USB drive on the server? You can go to the Computer Management console
and check Disk Management. You "may" see the disk, but no drive letter.
"If this is the problem.....", when you assign it a drive letter you should
then be able to see the drive.
----

acherman

2008-05-22 14:23:50 UTC

Permalink

Hey infinet, were you ever able to find a solution to this? I have
similar issue with 2003 SBS running on a Dell PowerEdge 1850.
Sometimes it will detect the drive, but more often it won't. Only
reboot with the device attached makes a difference. Even tryin
different USB devices shows no detection in Windows (devices work fin
on other servers/workstations). We have tried all of the usual Sca
for Hardware Changes, Rescan Disks, etc but with no results.

Aaro

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Ron Alex

2010-11-02 15:18:57 UTC

Permalink

Just wanted you to know your response is still helping people. I found the chain when I searched for solutions to this problem after installing Windows 2003 Server on my HP Proliant ML350.

I assigned the letter to the drive and it solved my problem.

Thanks again

Post by infinet
Sorry no disks with unassigned dirve letters. So rescaned for disks but this
did not help.
Also there are no usb devices under Device Manager either. Its as if the
server does not recognise that a usb device is attached.

Hey infinet, were you ever able to find a solution to this? I have a
similar issue with 2003 SBS running on a Dell PowerEdge 1850.
Sometimes it will detect the drive, but more often it won't. Only a
reboot with the device attached makes a difference. Even trying
different USB devices shows no detection in Windows (devices work fine
on other servers/workstations). We have tried all of the usual Scan
for Hardware Changes, Rescan Disks, etc but with no results.
Aaron
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Post by vl51
Hi all,
1. (Rename) Give a name to your EHD (external Hard disk ) from a pc
which can detect your EHD;
* open the "Device Manager" and "Disk Management" , take screenshoots
for reference later ;
* plug-in your EHD, you should find one more "USB Mass Storage
Device" show up on your "Device Manager", also a disk icon (no name
)shows on your "Disk Management" screen (you may need to change to
another usb port if nothing changed)
* right click that icon, select "Change drive letter.." -->"Add" then
chose a letter. after you click ok, your EHD should show up on "My
computer"
*select your EHD in " my computer" and give it a name (rename). you
should never have this "detect" issue again!
Thank you very much CW, you provide the solution. I had been spent two
weeks for online research. I really like buy you a lunch :-)
VL51
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vl51

2008-10-15 02:01:28 UTC

Permalink

Hi all,
Hope you have fixed this issue. here is your option:
1. (Rename) Give a name to your EHD (external Hard disk ) from a p
which can detect your EHD;
2. If you only have one pc:
* open the "Device Manager" and "Disk Management" , take screenshoot
for reference later ;
* plug-in your EHD, you should find one more "USB Mass Storag
Device" show up on your "Device Manager", also a disk icon (no nam
)shows on your "Disk Management" screen (you may need to change t
another usb port if nothing changed)
* right click that icon, select "Change drive letter.." -->"Add" the
chose a letter. after you click ok, your EHD should show up on "M
computer"
*select your EHD in " my computer" and give it a name (rename). yo
should never have this "detect" issue again!

Thank you very much CW, you provide the solution. I had been spent tw
weeks for online research. I really like buy you a lunch :-)

VL5

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